COUNSELING AND PSYCHOLOGICAL TESTING

NEW PATIENTS

Intake forms will be emailed to you once you have scheduled your appointment with us. If you prefer, we can mail them, or you can pick them up.

New Patient Deposit:

A deposit is required to schedule a new patient appointment. Please don't take this personally! This policy is intended to reduce no-shows for first time appointments. The amount of the deposit varies with the service being requested. Most new patient appointments require a $40 deposit, but some lengthy evaluations require more. The deposit will be applied toward your fee or copayment for your first visit. If your insurance covers our services at 100%, your deposit will be refunded to you after your claim processes. If you wish to cancel your appointment after scheduling, we are happy to refund your deposit if you provide us more than 24 hours' notice. If you need to reschedule, please give us at least 24 hours' notice, or the deposit will be forfeited and a new deposit must be paid. Any subsequent appointments cancelled or rescheduled without at least 24 hours' notice will be billed to you at $40.

If you are being seen in person for your first appointment with us:

Please complete your paperwork prior to your appointment. If you have not completed your new patient paperwork in advance, please arrive at least 20 minutes prior to your scheduled appointment to complete new patient paperwork. We typically do not run behind schedule. Your clinician has reserved a specific amount of time for you and will not be able to extend your appointment if paperwork is not ready by the start of your appointment.

Don't forget to bring your ID. Bring your insurance card if we will be filing insurance for you (or email us a photo of the front and back of the insurance card). Patients under 18 and dependent adults must bring a legal guardian with them to the first appointment. A stepparent is not a legal guardian unless a court has provided them with paperwork stating as such!