Cassandra Hess, Office Manager
Cassandra manages the administrative, insurance, and billing side of Etheridge Psychology. She can help with verifying insurance benefits and handles any needed preauthorization requirements. She reconciles patient and insurance payments, and she acts as a patient advocate by contacting insurance companies who have denied payment for services rendered to patients. Cassandra coordinates our contracts with insurance companies and various agencies. Cassandra is vital to the seamless and professional operation of our practice.
Please click here to learn more about using your health insurance benefits with us. While Cassandra can help with verifying coverage and filing your claims, it is ultimately your responsibility to know your benefits. We will do all we can to help.